Empowering You to Live Independently with Confidence
Home & Community
Support
Enhancing your quality of life through personalised, compassionate care.
Home & Community Support
At LevelUp Care, we believe everyone deserves to live comfortably, safely, and independently in their own home and community. Our Home & Community Support services are designed to make daily living easier and more enjoyable for older Australians. Whether it’s a helping hand with everyday tasks or companionship on a walk through the park, we’re here for you every step of the way.
👵 Personal Care
Our compassionate and respectful carers assist with day-to-day personal tasks, always prioritising your dignity, comfort, and preferences.
Support includes:
Showering, dressing, and grooming
Toileting and continence support
Assistance with mobility and transfers
Medication reminders and supervision
🧹 Cleaning & Maintenance
We keep your home safe, clean, and comfortable, so you can focus on enjoying life without the stress of chores or upkeep.
Services include:
Regular house cleaning
Laundry and linen changes
Gardening and light yard work
Minor home maintenance and safety checks
🤝 Social & Community
Stay connected and engaged with your local community. We provide support that encourages social interaction and reduces isolation.
Support includes:
Friendly in-home visits and companionship
Help attending community groups or events
Support with hobbies and recreational activities
Assistance joining clubs or interest groups
🚗 Transportation & Travel
Getting from A to B shouldn’t be a barrier to independence. Our transportation services help you stay mobile and connected.
We can help with:
Medical and health-related appointments
Social visits, family catch-ups, or outings
Shopping trips and errands
Safe and reliable transport with assistance
🛒 Shopping & Meals
Good nutrition and a stocked pantry are key to well-being. We assist with shopping and preparing tasty, healthy meals that suit your preferences.
We support with:
Grocery shopping (with or without you)
Planning and preparing balanced meals
Supporting dietary needs and preferences
Cooking together or for you – your choice
Why Level Up?
We’re more than just a provider – we’re part of your journey to living well, at home and in your community. With trusted support staff, flexible care plans, and a people-first approach, we’re here to help you live the life you choose.
📞 Ready to get started?
Learn More
Navigating Your Aged Care Journey
1. Apply Through Level Up Care
Call My Aged Care on 1800 200 422 or apply online at myagedcare.gov.au
2. Assessment and Eligibility
Book an in-home assessment with an Aged Care Assessment Team (ACAT). Receive a letter with your approved Home Care Package level (Level 1–8).
3. Developing Your Personalised Care Plan
Join the national waitlist – this may take several weeks to months depending on priority. Once assigned a package, choose Level Up Care Services as your provider.
4. Commencing Services
We’ll meet with you, design a care plan, and activate your funding for immediate service delivery.
Things that matter
Costs and Funding
Home Care Packages are subsidised by the Australian Government.
Depending on your income, you may be required to contribute:
Basic Daily Fee: A standard fee that some providers may charge
Income-Tested Care Fee: An additional contribution determined by Services Australia based on your income assessment.
At LevelUp Care, we prioritise transparency and will provide a clear breakdown of any costs involved.
Why Level Up Care?
Personalised Care Plans
We create personalised care plans that reflect your unique needs, goals, and preferences—because no two journeys are the same.
Comprehensive Support
From daily assistance to specialised care, we offer a full range of services to make your path to independence simpler and more seamless.
Expert Teams
Our team combines skill with compassion, delivering high-quality support that’s as warm as it is professional.
Customer Focus
We prioritise your satisfaction by listening, adapting, and continuously improving to ensure a care experience that truly supports and uplifts.
Ready to begin?
Let’s Talk – We’re Here to Help
Experience the Level Up Care difference—where your independence and well-being are our top priorities.